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Health Manager Orientation Guide

Sharing Information About Child Abuse and Neglect

All staff need to understand their role as mandated reporters. They are often the first to notice possible signs of child abuse and neglect.

Tips and Strategies for Training Staff

Train staff on:

  • Implementing your program’s policies and procedures for reporting suspected child abuse and neglect
  • Doing a daily health check and documenting observations
  • Using health care plans to help them care for children with complex health needs
  • Completing a health and safety checklist to make sure that indoor and outdoor environments are safe
  • Keeping children safe using active supervision

Family that looks sad or concerned.Resources for Professional Development

Collaborating with Families

Protective factors can reduce the risk or effects of child abuse and neglect. Help build protective factors by collaborating with families.

Tips and Strategies for Collaborating with Families

  • Help staff focus on positive ways to engage families by emphasizing their strengths and what they do well. Outcomes for children improve by helping families build protective factors.
  • Partner with families to address issues such as unstable housing, food insecurity, family violence, or substance use. Help them find resources, learn new ways to manage stress, and develop social connections. This helps families become more resilient.
  • Share information about positive parenting tips and developmental milestones.
  • Review Protective Factors Approaches in Child Welfare to learn more about protective factors.

Resources for Collaborating with Families

HeadStart.gov

official website of the Administration for Children and Families

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